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Customer Service Rep Customer Success Mgr./ CSM

Remote Retention Specialist

Remote / Online - Candidates ideally in
Mesquite, Dallas County, Texas, 75181, USA
Listing for: Smart Start, Inc.
Remote/Work from Home position
Listed on 2026-06-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 35000 - 55000 USD Yearly USD 35000.00 55000.00 YEAR
Job Description & How to Apply Below
A community-focused organization is seeking a Customer Support & Retention Advisor to manage customer interactions regarding appointment scheduling and account inquiries. This fully remote position requires experience in customer service and exceptional multitasking abilities. You will handle cancellations, provide support, and ensure customer satisfaction through professional communication. Ideal candidates are empathetic, organized, and thrive in a remote setting. This role includes performance-based incentives and a comprehensive benefits package.
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