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Customer Service Rep Customer Success Mgr./ CSM Call Center / Support Bilingual

Remote Retention Specialist

Remote / Online - Candidates ideally in
Winchester, Frederick County, Virginia, 22603, USA
Listing for: Smart Start, Inc.
Remote/Work from Home position
Listed on 2026-06-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below
A community-focused care center is seeking a Customer Support & Retention Advisor to engage with customers regarding appointments and account inquiries. The advisor will utilize strong communication skills to preserve customer relationships, addressing barriers and enhancing retention. Ideal candidates will have a background in customer service with the ability to handle high-volume calls while multitasking across systems. This fully remote position offers competitive pay, performance-based incentives, and health benefits.
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