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Remote Support Specialist

Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Dreamtripshn
Remote/Work from Home position
Listed on 2026-06-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Position: Remote Travel Support Specialist

We are looking for a Remote Travel Support Specialist to assist clients throughout the planning and preparation of their trips. In this role, you will provide guidance, answer travel-related questions, and help ensure a smooth and enjoyable experience for each traveler.

Key Responsibilities
  • Communicate with clients through email, phone, and messaging platforms
  • Assist with reviewing itineraries and confirming travel details
  • Provide accurate information about destinations and travel requirements
  • Follow up with clients before departure to ensure readiness
  • Handle inquiries and escalat complex issues when needed
Ideal Candidate
  • Strong communication and customer service skills
  • Detail-oriented and well-organized
  • Comfortable using online tools and platforms
  • Customer service experience preferred but not required
  • Interest in travel and client support
Perks
  • Fully remote position
  • Flexible schedule
  • Training and ongoing support
  • Growth opportunities within the travel industry
  • Access to travel-related perks
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