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Customer Service Rep Bilingual Customer Success Mgr./ CSM HelpDesk/Support

Remote Retention Specialist

Remote / Online - Candidates ideally in
Shawnee, Johnson County, Kansas, 66203, USA
Listing for: Smart Start, Inc.
Remote/Work from Home position
Listed on 2026-06-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A customer service organization is looking for a Remote Customer Support & Retention Advisor to manage calls regarding appointment scheduling and account inquiries. The ideal candidate will engage with customers empathetically and solution-focused to preserve relationships and protect revenue. Requirements include a high school diploma, strong customer service skills, and proficiency in CRM systems. Bilingual proficiency in English and Spanish is preferred.

This role offers commissions based on performance and a comprehensive benefits package.
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