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Remote Retention Specialist — Salvage & Customer Care
Remote / Online - Candidates ideally in
Bossier City, Bossier Parish, Louisiana, 71111, USA
Listed on 2026-06-28
Bossier City, Bossier Parish, Louisiana, 71111, USA
Listing for:
Porch
Remote/Work from Home
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Porch Group is seeking a Retention Specialist to manage customer cancellation requests in Colombia. This remote role involves addressing customer inquiries, ensuring satisfaction, and maintaining retention efforts.
Key responsibilities include handling cancellations, working closely with the claims department, and utilizing effective communication skills. The ideal candidate has a high school diploma and at least 2 years of call center experience. A positive demeanor and conflict resolution skills are crucial for success.
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