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TotalCare AMS Lead - Remote Enterprise Customer Success

Remote / Online - Candidates ideally in
Pocatello, Bannock County, Idaho, 83201, USA
Listing for: Optima ECM Consulting
Remote/Work from Home position
Listed on 2026-06-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Optima ECM Consulting is looking for a Customer Success Manager for Total Care to enhance their Application Management Services. This is a remote position where you'll be responsible for overseeing customer relationships across major platforms like SAP and Open Text, ensuring operational excellence and customer satisfaction.

The ideal candidate will have a strong background in service delivery management, excellent client service skills, and experience in managing enterprise-level customers. Join Optima and help shape impactful enterprise application services.

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