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Member Relationship Specialist — Branch & Online

Remote / Online - Candidates ideally in
White Oak, Montgomery County, Maryland, USA
Listing for: Mid Atlantic Federal Credit Union
Remote/Work from Home position
Listed on 2026-06-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below

Mid Atlantic Federal Credit Union is seeking a customer service representative to float between branches in Gaithersburg, Germantown, and Silver Spring, and assist the Online Branch as needed. Responsibilities include member onboarding, processing loans, and promoting credit union products.

The ideal candidate has a high school diploma or GED, 3-5 years of relevant experience, and strong interpersonal skills. The role offers potential hybrid work opportunities and requires effective communication.

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