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Remote Public Tip Line Specialist - Call Center

Remote / Online - Candidates ideally in
Greenville, Butler County, Alabama, 36037, USA
Listing for: IronMountain Solutions
Remote/Work from Home position
Listed on 2026-06-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below

Iron Mountain Solutions is seeking a fully remote Customer Service Representative for the DHS ICE HSI Tip Line. The role encompasses answering and managing incoming calls, gathering information on suspicious activities, and documenting findings accurately.

The ideal candidate will have at least 3 years of call center experience, strong multitasking skills, and excellent communication abilities. They will work within diverse environments and support other representatives as needed.

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