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Remote Implementation Lead, K-12 Customer Success
Remote / Online - Candidates ideally in
Salem, Marion County, Oregon, 97308, USA
Listed on 2026-06-29
Salem, Marion County, Oregon, 97308, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-06-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Pearson is seeking a Lead Specialist in Customer Success to manage the implementation process for K12 clients. You will oversee everything from contract signing to platform adoption, ensuring users feel confident and capable.
This role involves developing training materials, building onboarding guides, and maintaining ongoing contact with districts to ensure their success. Ideal candidates will have strong project management skills and experience in the education sector.
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