Customer Service Telephone Interiewer

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Flexible schedule

• Competitive Compensation
• Remote work (after in-house training)
• Flexible Hours

We are seeking a few Telephone Interviewers to join our team! As a telephone interviewer, you will be making outgoing calls and answering incoming calls, answering questions, and directing calls to the appropriate persons and places. You will also be verifying information over the phone, updating documentation as needed. The ideal candidate is able to maintain a positive, helpful attitude, has excellent customer service skills, and is comfortable on the phone.

In-house training typically lasts two weeks.

• Informational only:
  Absolutely no selling
• Work on behalf of established insurance companies
• Work From Home (after in-house training)

• Making outbound and receiving inbound calls
• Speaking with individuals who have an existing business relationship with our clients

• Hours of operations
  Monday-Thursday 8:00 am - 9:00 pm Friday 8:00 am - 8:30 pm Saturday 9:00 am - 2:00 pm
• Hiring for all shifts (4-6 hour shifts)
• Hours scheduled to accommodate school, second jobs, or personal schedules
• Part-time positions ranging from 15-30 hours per week

• Excellent customer service skills
• Strong organizational skills
• Familiarity with automated phone systems helpful

URI Information Services has served the property and casualty insurance industry for over 60 years. We specialize in delivering Profit and Loss Improvement programs, from renewal updates to satisfaction surveys conducted through phone and mail. At URI, we are known for quality of our services and our commitment to creating the most welcoming and friendly work environment in the industry. Join our team and experience a supportive, relaxed workplace where your contributions make a real impact.

Join our team to enjoy a flexible position in a friendly, supportive work environment! Flexible work from home options available.