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Remote Public Tip Line Specialist - Call Center
Remote / Online - Candidates ideally in
Hampton, Virginia, 23661, USA
Listed on 2026-06-30
Hampton, Virginia, 23661, USA
Listing for:
IronMountain Solutions
Remote/Work from Home
position Listed on 2026-06-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
Iron Mountain Solutions is looking for a Customer Service Representative for the DHS ICE HSI Tip Line. This fully remote role requires candidates to be within one hour of the PIV office to pick up equipment as needed. The representative will manage incoming calls and online tips while conducting research and documenting findings.
Ideal candidates should have over 3 years of call center experience, strong communication skills, and the ability to multitask effectively. Join a diverse team working to enhance public safety.
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