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Senior Customer Service & Order Specialist

Remote / Online - Candidates ideally in
Hoover, Jefferson County, Alabama, USA
Listing for: Dormont Manufacturing Co
Remote/Work from Home position
Listed on 2026-06-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Dormont Manufacturing Co in Alabama is seeking a Customer Service Representative II (CSR II) to build and maintain strong customer relationships by processing orders accurately and managing customer inquiries and complaints effectively.

The ideal candidate has at least 5 years of customer service experience, excellent communication skills, and is familiar with systems like SAP and Salesforce. This role requires multitasking abilities and the capacity to resolve conflicts professionally. Remote work may be considered, depending on experience.

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Position Requirements
10+ Years work experience
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