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Escalation & Resolution Specialist; Remote
Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-06-30
Durham, Durham County, North Carolina, 27703, USA
Listing for:
First American
Remote/Work from Home
position Listed on 2026-06-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
First American is looking for a Customer Resolution Specialist to provide high-level customer service and resolve escalations through various communication channels. The ideal candidate will have 5+ years of experience, strong problem-solving and communication skills.
Responsibilities include researching customer complaints and maintaining compliance. The position offers a pay range of $23.37 - $31.15 hourly and a supportive, inclusive workplace culture.
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