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Remote Implementation Lead, K-12 Customer Success
Remote / Online - Candidates ideally in
Cape Coral, Lee County, Florida, 33904, USA
Listed on 2026-06-30
Cape Coral, Lee County, Florida, 33904, USA
Listing for:
Pearson
Full Time, Remote/Work from Home
position Listed on 2026-06-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Pearson is seeking a Lead Specialist for its Customer Success team, focused on the implementation of K12 career readiness products. This remote full-time role entails managing the client experience from contract to adoption, developing scalable onboarding processes, and ensuring ongoing customer engagement.
The ideal candidate will have a strong background in project management and customer support, particularly within educational technology. They will play a critical role in shaping client experiences and contributing to product development.
Join a rapidly growing team at Pearson dedicated to helping students achieve their career goals.
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