Customer Service Support Lv
Olathe, Johnson County, Kansas, 66061, USA
Listed on 2026-07-01
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Customer Service Support Lv 2 (Customer Service Generalist)
Start Date:
ASAP! Length of Assignment: tentatively though 12/31/23 Number of Roles: 1
Location:
Remote position Onboarding:
Background check only
* No spotlight call as this is just an additional spot for previous req with spotlight (1225-1) Interviews: 1 round virtual/Teams interview prior to offer.
Job Duties /
Description:
Order entry via EDI into AS400 ERP System, communication with customers via e-mail, working with Microsoft Excel to build customer schedules, working with customer portals to schedule order shipments/deliveries.
Minimum Requirements:
1. Previous customer service experience required (minimum 3+ years in relevant customer service role) 2. Proficient & able to effectively work with MS Office (Word/Excel/Teams/Outlook) 3. Previous experience with EDI transactions required – AS400 ERP Experience a plus
4. Professional attitude
5. Self-motivated, ability to work remotely
Schedule:
9am - 6pm Central Time 40 hours per week, 8 hours per day (30 minute lunch)
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