Senior Inbound CS Team Lead — Hybrid, Leader & Trainer
Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-07-01
Durham, Durham County, North Carolina, 27703, USA
Listing for:
BioSpace
Full Time, Remote/Work from Home
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Bio Space is seeking a Customer Service Team Lead (Inbound) in Durham, North Carolina. This role provides expert administrative support within the customer service function, resolving escalated issues and ensuring high-quality service delivery. A flexible work model allows for a mix of in-office and remote work, while the team lead offers guidance and training to less experienced staff.
The ideal candidate possesses a Bachelor's degree, 5+ years of customer service experience, and excellent problem-solving skills. This role also includes various leadership responsibilities and the potential for further growth within the organization, with comprehensive benefits available.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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