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Remote Member Experience Specialist
Remote / Online - Candidates ideally in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-07-01
Buffalo, Erie County, New York, 14266, USA
Listing for:
Broadview Federal Credit Union
Remote/Work from Home
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Broadview Federal Credit Union is seeking a Member Service Representative (MSR) to provide consultative service and support to members. This role will primarily involve resolving member issues, understanding financial needs, and fostering relationships to enhance satisfaction.
Applicants should have proven customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment. Training is provided, with a remote position transitioning to a hybrid model in the future.
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