Remote Client Care Support Representative; Entry Level
Martinsburg, Berkeley County, West Virginia, 25402, USA
Listed on 2026-07-01
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Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, Bilingual
Build Long-Term Relationships While Working From Home
Location: US/Canada – 100% Remote
Since 1951, we have proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families.
As our company continues to grow, we are seeking motivated individuals to build long-term client relationships while supporting families through virtual Zoom consultations—all from the comfort of home.
This is an excellent opportunity for individuals looking to begin a rewarding remote career with long-term growth potential, mentorship, and flexibility.
Requirements• Responsibilities
• Rewards
- Build strong, long-term relationships with clients through professional virtual communication
- Conduct client support appointments through Zoom and phone consultations
- Assist clients with benefits information, policy updates, and ongoing customer support
- Maintain professionalism, organization, and excellent customer service standards
- Participate in ongoing virtual training and development opportunities
- Experienced over 20% growth last year, even during challenging economic conditions
- Recognized as an essential business
- Fully remote opportunities available throughout the U.S. and Canada
- Excellent communication and interpersonal skills
- Basic computer and virtual communication knowledge
- Strong work ethic and reliability
- Outgoing, energetic, and positive attitude
- Effective time management and organizational skills
- Leadership or management experience is a plus, but not required
- 100% Work-From-Home Flexibility
- Weekly pay based on a structured schedule for success
- Performance-based bonuses and incentives
- Health insurance reimbursement
- Company-supported life insurance coverage
- Flexible scheduling options
- Retirement planning opportunities
- Renewal income opportunities for long-term earning potential
- Ongoing mentorship and advancement opportunities
All interviews are conducted through Zoom video conferencing to ensure convenience, flexibility, and accessibility.
👉 Apply today to begin building a flexible remote career with growth potential, professional support, and meaningful impact.
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