Online - Hotel Customer Service Coordinator - Entry Level
Annapolis Junction, Howard County, Maryland, 20701, USA
Listed on 2026-07-01
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Event Management & Planning -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
Virtual Hotel Customer Service Coordinator
As a Virtual Hotel Customer Service Coordinator, you'll help clients arrange lodging for leisure, group, or business travel. You'll ensure each booking runs smoothly while upholding our commitment to exceptional service.
Understand client needs and travel preferences
Provide hotel recommendations and confirm reservations
Manage booking changes and follow-up communication
Keep detailed, accurate client records
Organized and dependable
Comfortable with digital tools and remote communication
Friendly, professional demeanor
Willingness to learn the travel booking process
Collaborative remote environment
Hands-on guidance and self-paced training
Access to industry partnerships and hotel programs
$45,000 - $65,000 a year
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