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Remote Customer Service Specialist – USCG Credentialing

Remote / Online - Candidates ideally in
Martinsburg, Berkeley County, West Virginia, 25402, USA
Listing for: IronMountain Solutions
Remote/Work from Home position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below

Iron Mountain Solutions is seeking a fully remote Customer Service Representative for the U.S. Coast Guard National Maritime Center. The role involves providing support via phone, email, and chat for the Merchant Mariner credentialing process.

The ideal candidate will have 6 years of relevant customer service experience, strong communication skills, and the ability to obtain Public Trust Clearance. This position offers the opportunity to engage with a diverse community and build long-lasting relationships.

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