Remote Bilingual Tier 1 Service Desk; Spanish/English
Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-07-01
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for:
ASM Research, An Accenture Federal Services Company
Remote/Work from Home
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, HelpDesk/Support -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Location: City of Albany
ASM Research, An Accenture Federal Services Company, seeks a Bilingual Tier 1 Service Desk Representative to provide customer support for English and Spanish calls. This fully remote role requires 2+ years of customer service experience and fluency in Spanish.
Successful candidates will need to perform duties from a secure area within their residence, showcasing their customer service skills while assisting with billing questions and complaints.
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