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Remote Senior Complaints & Resolution Specialist
Remote / Online - Candidates ideally in
Wilmington, New Castle County, Delaware, 19894, USA
Listed on 2026-07-01
Wilmington, New Castle County, Delaware, 19894, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Capital One is looking for a Senior Customer Service Coordinator to provide exceptional service and support in resolving customer complaints. This role requires strong communication skills and prior experience in customer service within the financial sector.
The candidate must advocate for customers, handle escalated situations, and enhance customer loyalty through problem-solving and empathy. Flexibility to work from home is essential, along with the ability to report to the office if necessary.
Successful candidates will live within a 100-mile radius of the specified zip codes.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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