WFH Customer Benefits Support Representative
Virginia Beach, Virginia, 23450, USA
Listed on 2026-07-01
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Location: 100% Remote
Schedule: Flexible
AO is seeking motivated, service-oriented individuals to join our growing remote team as a Virtual Customer Benefits Support Representative. This work-from-home opportunity is ideal for individuals who enjoy helping others, building relationships, and growing within a supportive and professional environment.
No prior industry experience is required — we provide full training, mentorship, and ongoing support to help you succeed.
About the RoleAs a Virtual Customer Benefits Support Representative, you’ll assist clients by providing information about available benefits, answering questions, and helping ensure families receive the support and guidance they need.
This role combines customer service, communication, and relationship-building in a fully remote setting.
What We Offer- 100% Remote Work-From-Home Flexibility
- Weekly Pay plus performance-based bonuses
- Comprehensive Training & Mentorship Programs
- Flexible Scheduling Options
- Leadership Development & Advancement Opportunities
- Health Insurance Reimbursement Program
- Incentive Trips, Recognition Programs & Rewards
- Positive, team-oriented company culture
- Communicate with clients through phone and Zoom appointments
- Provide professional support regarding benefits and coverage options
- Assist with scheduling appointments and client follow-up
- Maintain accurate client records and documentation
- Deliver exceptional customer service with professionalism and integrity
- Participate in ongoing training and development opportunities
- Strong communication and interpersonal skills
- Positive attitude and willingness to learn
- Comfortable working independently in a remote environment
- Basic computer and virtual communication skills
- Self-motivated, dependable, and growth-oriented mindset
We believe in creating opportunities for individuals to grow personally and professionally while helping protect working families. Many of our team members started in entry-level positions and advanced into leadership roles through mentorship, training, and performance.
👉 Apply today to begin building a flexible, rewarding work-from-home career with long-term growth potential.
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