Customer Service Rep; Bilingual: English​/Spanish Remote

Language Requirements

Must speak both Spanish and English fluently.

Join our award‑winning “One Concentrix” team as a remote Bilingual Customer Service Representative! We’re looking for passionate game‑changers to deliver exceptional customer experiences and solutions for one of the world’s best‑known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award‑winning culture, your new career starts here. (Military veterans are encouraged to apply.)

This is a great “work from home” opportunity that will allow you to reimagine an all‑new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, there’s real career (and personal) growth potential. About 80% of our managers and leaders have been promoted from within, and we offer a range of FREE Learning and Leadership Development programs.

• Provide inbound customer support using a call flow guide in the customer’s preferred language.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services.
• Deliver expert customer experiences…with a smile.

• Fluent in Spanish and English, both written and spoken.
• More than 1 year of customer service experience.
• Open availability.
• High school diploma or GED.
• Quiet, distraction‑free home environment.
• Proficiency in fast‑paced multi‑tasking.
• Eagerness to learn new technologies.
• Strong computer navigation skills and PC knowledge.
• Desktop or laptop to complete PC and internet testing; work computer may be provided but not guaranteed.
• High‑speed internet (no wireless/hotspots or satellite) and a smartphone.
• Must reside in the United States and have a valid U.S. address.

• The base salary range for this position is $15–$18/hr actual salaries vary based on location, qualifications, skills, education, experience, and competencies.
• Medical, dental, and vision insurance; comprehensive Employee Assistance Program (EAP); 401(k) retirement plan; paid time off and holidays; paid training days.
• Daily Pay enrollment option to access pay “early.”
• Paid training and performance‑based incentives.
• Employee referral bonus opportunities.
• Networking opportunities with groups such as Women, Black Professionals, LGBTQ+, Disabilities, Neurodiversity, Women in Tech, One Earth Champions, and more.
• Health and wellness programs.
• Mentorship programs.
• Work‑from‑home convenience.
• Programs and events supporting diversity, equity, inclusion, global citizenship, sustainability, and community support.
• Celebrations for Concentrix Day, Game‑Changer Appreciation Day, Customer Service Week, World Clean Up Day, #My One Earth Promise , and more.

Concentrix is an equal opportunity and affirmative action (EEO‑AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, visit the following websites:
English: https://(Use the "Apply for this Job" box below). Your Rights
6.12.pdf Spanish: https:// Your Rights Sp
6.12.pdf

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting  All information will be treated confidentially and used solely to facilitate your participation.

As part of our recruitment process, we may use artificial intelligence tools to assist in the screening and/or assessment of job applicants. These tools may be used to evaluate resumes, applications, and other materials submitted.

Only applicants who are legally authorized to work in the United States will be considered. Must reside in the U.S. or have a valid U.S. address.

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment. Work is generally sedentary and requires ability to sit.

We accept applications for this position on an ongoing basis. It is currently an existing, immediate vacancy; we also consider future opportunities as they arise.