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Remote Implementation Lead, K-12 Customer Success
Remote / Online - Candidates ideally in
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-07-03
Juneau, Juneau Borough, Alaska, 99812, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-07-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Pearson is seeking a Lead Specialist in Customer Success to manage the implementation of K12 career readiness products across school districts. This remote position is foundational in developing processes for scaling customer experiences while ensuring user confidence in the product.
The ideal candidate should have at least 3 years of experience in implementation or customer success and be skilled in project management. A strong background in communications and document development is also essential.
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