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Remote Customer Experience Specialist Life Insurance
Remote / Online - Candidates ideally in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-07-04
Des Moines, Polk County, Iowa, 50319, USA
Listing for:
Principal Financial Group
Remote/Work from Home
position Listed on 2026-07-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Principal Financial Group is seeking a Customer Experience Specialist 1 to join its Individual Life Engagement Center in Des Moines, IA. This role focuses on providing exceptional customer service by handling inquiries from policy owners and third-party payers. Responsibilities include interacting with customers, anticipating their needs, and ensuring a positive experience.
The position offers a hybrid model for those living within 30 miles of Des Moines. Applicants should have 2+ years of customer service experience and demonstrate excellent communication skills. Salary ranges from $19.18 to $25.58/hour, depending on location and skills.
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