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Remote Senior CS Lead - SLA & Training Champion
Remote / Online - Candidates ideally in
Oregon, Dane County, Wisconsin, 53575, USA
Listed on 2026-07-06
Oregon, Dane County, Wisconsin, 53575, USA
Listing for:
Purple Rain
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Purple Rain is looking for a Senior Support Specialist to lead and improve our customer support team. You'll manage a small group of support executives and engage directly with customers to solve their issues. This role allows for a flexible schedule, with up to 20 hours of work per week, enabling you to work from anywhere in the United States.
The ideal candidate will have excellent communication skills, empathy, and at least three years of experience in customer support, particularly in web-based environments.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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