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Remote Implementation Lead, Customer Success

Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: Pearson
Remote/Work from Home position
Listed on 2026-07-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below

Pearson is seeking a Lead Specialist in Customer Success to focus on implementation for K12 career readiness products. You will manage the onboarding process for school districts, tailoring training and technical setups for individual needs.

Your role includes developing resources that enhance customer experience, addressing gaps in platform adoption, and liaising with various educational stakeholders. Ideal candidates will have a background in project management and K12 education services, ideally equipped to thrive in a dynamic, growing team environment.

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