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Remote AI Customer Success Leader; Enterprise

Remote / Online - Candidates ideally in
Virginia, St. Louis County, Minnesota, 55792, USA
Listing for: Genesys
Remote/Work from Home position
Listed on 2026-07-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager
Salary/Wage Range or Industry Benchmark: 130500 - 229500 USD Yearly USD 130500.00 229500.00 YEAR
Job Description & How to Apply Below
Position: Remote AI Customer Success Leader (Enterprise)

Genesys in Virginia seeks a Customer Success Leader to drive strategic impact and customer satisfaction through a high-performing team. This leadership role ensures customers realize the value of AI solutions, focusing on retention and expansion across enterprise accounts.

Ideal candidates have a strong background in SaaS customer success, experience managing teams, and an ability to utilize data analytics to influence customer outcomes. Competitive compensation and excellent benefits, including flexible work and 401(k) matching, are offered.

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