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Enterprise Customer Success Leader; Remote – Onboarding
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-07-06
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
Story Terrace Inc.
Full Time, Remote/Work from Home
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Account Manager
Job Description & How to Apply Below
Story Terrace Inc. is seeking a Senior Customer Success Manager to oversee relationships with enterprise customers in Massachusetts and ensure they derive long-term value from our platform.
This role entails managing customer accounts, leading onboarding processes, and driving renewals. The ideal candidate will have a solid background in managing complex SaaS customers and strong stakeholder management skills. We provide a competitive salary, comprehensive benefits including health insurance and equity options.
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