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Remote Office Assistant Multilingual Intake

Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: NYS Office of Temporary & Disability Assistance
Full Time, Remote/Work from Home position
Listed on 2026-07-06
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Clerical
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Remote Office Assistant 2: Multilingual Intake
Location: City of Albany

The NYS Office of Temporary & Disability Assistance is seeking a candidate to handle calls for the Office of Administrative Hearings. Responsibilities include interviewing bilingual (Spanish/English) callers to gather information, ensuring compliance with office procedures, and redirecting calls as necessary.

This full-time position requires candidates to have customer service experience and be eligible for lateral transfer or reachable on the appropriate list in Albany. Telecommuting may be available.

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