Strategic Customer Success Director - Remote & PTO
Remote / Online - Candidates ideally in
Newton, Middlesex County, Massachusetts, 02165, USA
Listed on 2026-07-07
Newton, Middlesex County, Massachusetts, 02165, USA
Listing for:
Informa TechTarget
Remote/Work from Home
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager -
Management
Account Manager, Client Relationship Manager
Job Description & How to Apply Below
Informa Tech Target in Newton, MA, is hiring a Customer Success Director to lead initiatives across Portfolio accounts. This senior role involves driving long-term customer value, retention, and growth through strategic planning and executive engagement.
The candidate will act as a trusted advisor, mentor Customer Success Managers, and collaborate with Sales leadership to enhance customer satisfaction. A strong background in customer success management is essential.
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