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Customer Success Team Lead - Remote & Retention
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-07-07
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
RemotePass
Remote/Work from Home
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Location: Town of Poland
Remote Pass, a UAE-based startup, is seeking a Customer Success Team Lead to support its team of Customer Success Managers. In this pivotal role, you will drive performance, support team development, and ensure alignment with business objectives related to client satisfaction and retention.
The ideal candidate will have over 5 years in Customer Success with at least 2 years in a leadership position, alongside experience with B2B clients in a remote-first environment. The company offers a competitive compensation package and a strong culture of growth and innovation.
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