Senior Manager, Remote Customer Support & Operations
Remote / Online - Candidates ideally in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2026-07-07
Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for:
Cengage Group
Remote/Work from Home
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Cengage Group is seeking a Senior Manager, Customer Support, in Cheyenne, Wyoming. The role oversees a remote team managing daily operations for customer support, impacting over 130,000 online learners annually across the U.S. and Canada.
The ideal candidate brings over 7 years in customer support, including 3 years in leadership, with a focus on quality service and operational excellence. Join Cengage to drive improvements for learner experiences and team performance.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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