Remote Fraud Operations Specialist

Citi is looking for a Fraud Ops Specialist in O’Fallon, MO. This entry-level position focuses on conducting thorough risk assessments while delivering excellent customer service. The role involves investigating potential fraud activity on credit card accounts and providing solutions to customer inquiries.

Candidates should have a high school diploma and at least one year of customer service experience, demonstrating high attention to detail and clear communication skills. Training will take place at the company’s O’Fallon facility before moving to a possible home office arrangement.