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Remote Inbound Care Specialist
Remote / Online - Candidates ideally in
Allentown, Lehigh County, Pennsylvania, 18103, USA
Listed on 2026-07-07
Allentown, Lehigh County, Pennsylvania, 18103, USA
Listing for:
Humana
Remote/Work from Home
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Humana is seeking a Specialty Inbound Contacts Representative 2 to handle inbound calls and provide support to members and providers. As a vital first contact, you will answer benefit questions and resolve concerns in a back-to-back call center environment.
Candidates should have at least 2 years of customer service experience, especially in documenting issues and assessing requests. The role requires a proactive attitude and an ability to work within established guidelines and workflows.
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