Remote Service & Retention Specialist
Remote / Online - Candidates ideally in
Danbury, Fairfield County, Connecticut, 06813, USA
Listed on 2026-07-07
Danbury, Fairfield County, Connecticut, 06813, USA
Listing for:
Frontier Internet
Remote/Work from Home
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Frontier Internet is hiring a Service Representative for Residential Retention, based in Connecticut. This role involves handling customer inquiries and complaints, primarily over the phone with a focus on retention strategies. Ideal candidates will possess excellent communication skills and a strong customer service mindset. This position will primarily be work-from-home, with occasional in-person meetings in New Haven, CT for training and other business needs.
The role requires adaptability to meet evolving business needs and a high school degree or equivalent for consideration. Frontier is committed to building a diverse team and encourages qualified applicants to apply.
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