Remote Member Care Advocate: Healthcare Navigator
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-08
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
Included Health
Remote/Work from Home
position Listed on 2026-07-08
Job specializations:
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Customer Service/HelpDesk
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Healthcare
Job Description & How to Apply Below
Included Health is seeking a Member Care Advocate (MCA) to join their remote team. MCAs guide members in understanding their healthcare options while providing expert support and ensuring a smooth experience.
New hires will undergo a 3-week paid training period. Ideal candidates will exhibit strong customer service skills, be able to handle high volumes of calls, and communicate effectively with empathy and clarity.
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