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Entry Level | Customer Care Coordinator | Remote

Remote / Online - Candidates ideally in
Germantown, Montgomery County, Maryland, 20874, USA
Listing for: Professional Travel Planners LLC
Remote/Work from Home position
Listed on 2026-07-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below

Position Overview

We are seeking a reliable and service-focused Customer Care Coordinator to support client communications and assist with coordination tasks. This role centers on providing timely support, managing inquiries, and ensuring a smooth and positive experience for clients throughout the process. This is a fully remote position ideal for individuals who are responsive, organized, and enjoy working in a customer-focused environment.

Key Responsibilities
  • Serve as a point of contact for client inquiries and support requests
  • Assist with coordinating services, scheduling, and follow-ups
  • Provide clear and professional communication regarding updates and next steps
  • Maintain accurate records of client interactions and requests
  • Monitor tasks and ensure timely responses and resolutions
  • Support a positive and consistent client experience
Qualifications
  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Ability to work independently in a remote setting
  • Detail-oriented with the ability to manage multiple tasks
  • Comfortable using email, messaging platforms, and online systems
Preferred (Not Required)
  • Experience in customer service, support, or coordination roles
  • Interest in travel, hospitality, or event-related services
What We Offer
  • Flexible remote work environment
  • Structured onboarding and ongoing support
  • Opportunities for growth and advancement based on performance
  • Supportive and collaborative team environment
Work Environment

This is a remote role requiring a reliable internet connection and the ability to stay organized and responsive in a virtual workspace.

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Position Requirements
Less than 1 Year work experience
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