Customer Service Representative
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-07-08
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Sales
Inside Sales, Customer Success Mgr./ CSM
We partner with unions and member-based organizations across North America, helping their families understand and access the supplemental benefits available to them. As the only union-backed provider in our field, we’re known for honesty, clarity, and dependable support.
Position OverviewThis remote role focuses on assisting union members who
request
benefit information. You’ll speak with them through scheduled calls or virtual meetings, explain their coverage options in simple terms, and complete digital documents to help them finalize their benefits. Every conversation you have helps a family make informed decisions about their financial security.
Connect with members via phone or Zoom
Lead structured benefit consultations
Explain program details clearly and simply
Complete digital forms with accuracy
Provide follow-up and ongoing support
What We OfferWeekly pay + bonuses
Fully remote work environment
Advancement and leadership opportunities
Residual income potential
Health, dental, and vision options
1-on-1 training and mentorship
Who Succeeds HereReliable, organized workers
People who enjoy helping families
High school diploma or equivalent
Customer service or sales experience (helpful, not required)
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