Strategic CS Manager for CCaaS & CX ; Remote
Remote / Online - Candidates ideally in
Coppell, Dallas County, Texas, 75019, USA
Listed on 2026-07-08
Coppell, Dallas County, Texas, 75019, USA
Listing for:
Voxai Solutions
Remote/Work from Home
position Listed on 2026-07-08
Job specializations:
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Customer Service/HelpDesk
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IT/Tech
Job Description & How to Apply Below
Voxai Solutions is looking for a Customer Success Manager to lead customer engagement and ensure value from CCaaS investments. This role builds trusted relationships, develops success plans, and drives adoption of technology across enterprise clients.
The successful candidate will manage the customer lifecycle from onboarding through renewal, working closely across teams to resolve issues and align goals. Strong experience in customer-facing roles is vital, as is knowledge of cloud technologies and CCaaS.
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