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Remote Call Center Supervisor & Member Experience Coach
Remote / Online - Candidates ideally in
Herriman, Salt Lake County, Utah, 84096, USA
Listed on 2026-07-08
Herriman, Salt Lake County, Utah, 84096, USA
Listing for:
Mountain America Credit Union
Remote/Work from Home
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Mountain America Credit Union is seeking a Call Center Manager to oversee call center operations, manage staff, and enhance service quality for members. The role involves coaching agents, monitoring performance, and ensuring compliance with procedures.
The ideal candidate will have a two-year college degree and three years of relevant experience in customer service and supervisory roles, along with strong skills in Microsoft Office and call center management.
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