Call Center Associate

Are you looking for a great call center position that doesn't require sales or telemarketing? If you possess an extraordinary sense of dependability, attention to detail, and desire to provide a high level of customer service, apply today!

We are hiring a Call Center Associate in our South Sioux City, NE corporate office. In this position you will provide our customers with the highest level of support by routing calls to the appropriate person, tracking itineraries, and taking messages when necessary. No sales involved, just premier customer service!

• Monday, Thursday, Friday: 7:30am - 6:00pm and Saturday: 8:00am - 3:30pm
• Monday - Friday: 8:30am - 4:30pm
• Tuesday, Wednesday, Thursday, Friday: 8:30am - 4:30pm and Saturday: 3:30pm - 11:00pm
• This position has a hybrid option allowing for two days of remote work after 90 days of employment and successful completion of the training program.

High school diploma or equivalent. Prefer clerical/office experience that includes communicating with public, both in person and via telephone.

• Competitive Compensation
• Generous paid time off and paid company holiday schedule
• Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
• Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
• Community volunteer opportunities
• Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
• Scholarships for dependents and tuition reimbursement to further your education
• Company paid continuing education and monetary awards for professional development
• Opportunities for a hybrid work schedule (three days in the office, two days remote)

For over 70 years, Great West, an Old Republic Company, has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you.

Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.

To learn more about Great West and our office locations, please visit our website

Great West is an Equal Opportunity Employer.