Remote Account Management Team Lead | Customer Success
Remote / Online - Candidates ideally in
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-07-09
Rockford, Winnebago County, Illinois, 61103, USA
Listing for:
Cloudbeds
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Account Manager, Client Relationship Manager
Job Description & How to Apply Below
Cloudbeds is looking for an Account Management Team Lead to drive customer success across North America. In this remote role, you will lead a team of Account Managers, focusing on retention goals and customer relationships. Ideal candidates have experience in hospitality management and customer success leadership.
Your responsibilities will include coaching your team, monitoring KPIs, and collaborating with cross-functional teams to enhance customer experience. Competitive compensation is offered based on experience, ranging from $83,000 to $123,000 annually.
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