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Remote Service Center Analyst – Federal IT Support
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-09
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
Makpar
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Makpar is looking for a Service Center Analyst to provide remote customer support for Federal Government systems and applications. This role involves handling incoming requests via phone and electronic communications, and requires a customer service-oriented individual.
The ideal candidate should have at least 2 years of customer service experience and live within an hour’s commute of Washington, D.C or Denver, CO. Strong critical thinking and communication skills are essential, along with a high school diploma or equivalent.
Makpar offers a generous benefits package and values employee wellbeing.
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