Remote Customer Success Lead — Onboarding & Growth
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-09
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
Amplify
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Job Description & How to Apply Below
Amplify seeks a Customer Success Manager to oversee merchant relationships from onboarding to growth. This role involves guiding customers through successful launches, driving adoption, and enhancing average order value (AOV). You'll host Zoom meetings, manage customer configurations, and collaborate with Product and Engineering teams.
The ideal candidate has excellent communication skills, 2+ years in customer success, and a proactive approach to customer care. This is a fully remote position aligned with U.S. business hours.
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