Remote Customer Retention Specialist - Pet Insurance
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-09
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
ApplyMint
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Trupanion is seeking a Customer Retention Specialist to engage with customers and help retain their policies through exceptional service. This role involves supporting pet owners during their calls, educating them on coverage benefits, and resolving their concerns.
The ideal candidate should have 3 years of relevant experience, outstanding communication skills, and a passion for helping pet owners. This role is remote but candidates must reside in the U.S., and be available to work weekends.
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