Smart Factory CSM: ROI, Adoption & Growth; Remote
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-09
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
United States Digital Space LLC
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
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Customer Service/HelpDesk
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IT/Tech
Job Description & How to Apply Below
United States Digital Space LLC is seeking a Smart Factory Customer Success Manager to manage a portfolio of manufacturing accounts. This role involves driving platform adoption, sustaining ROI, and managing annual recurring revenue through deep operational engagement.
The ideal candidate will have 5–8+ years experience in manufacturing operations or SaaS customer success, and must possess exceptional communication and analytical skills. Remote work is supported, and we value diversity in our team.
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