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Remote Senior Customer Advocacy Specialist
Remote / Online - Candidates ideally in
Waldorf, Charles County, Maryland, 20601, USA
Listed on 2026-07-09
Waldorf, Charles County, Maryland, 20601, USA
Listing for:
Capital One
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support
Job Description & How to Apply Below
Capital One is seeking a Senior Advocacy Coordinator to work from home in Annapolis, MD. This dynamic role involves handling escalated customer complaints, resolving technical access issues, and ensuring exceptional service quality. Candidates should have at least 3 years of customer service or call center experience and a high school diploma.
Key responsibilities include investigating complaints, troubleshooting issues, and collaborating with various teams to enhance customer satisfaction. A passion for problem-solving and a strong commitment to service excellence are essential for success in this position.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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