Customer Service Representative- Train Onsite Work from Home
Remote / Online - Candidates ideally in
Florence, Boone County, Kentucky, 41042, USA
Listed on 2026-07-09
Florence, Boone County, Kentucky, 41042, USA
Listing for:
Citigroup
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Citigroup - 4600 Houston Dr - Responsibilities:
Serve as the first point of contact for clients across multiple platforms;
Navigate multiple computer systems and customer service platforms concurrently to address inquiries;
Build and maintain working knowledge of Citi's products and services to provide informed support;
Identify potential risks within client interactions and apply sound judgment to determine solutions;
Uphold compliance standards in every client interaction
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